Can I Cancel Amazon Gift Card Order? [How to Cancel + Refund Explained 2024]

If you have an Amazon gift card that you don’t plan to use, it's possible and important to know how to cancel it. If not, the card could be charged even if it isn't used. For your convenience, you can cancel Amazon gift cards with the same ease as you originally redeemed them.

An Amazon gift card is a physical or digital gift card used to purchase items from Amazon.com. Gift cards can be bought in different amounts and are often given as presents for birthdays, holidays, and other special events. Due to the availability of all online shopping for different kinds of products, it might be hard to ascertain what kind of gift to buy. If you're unsure what to get someone for their birthday or as a reward, an Amazon gift card is a great choice. But sometimes, you may regret buying a gift card after the fact and wonder if you can cancel your Amazon gift card.

Maybe you had a different gift idea in mind, or you accidentally purchased the gift card. Perhaps you paid an erroneous amount for the gift card. For whatever reason, if you purchased an Amazon gift card that you now desire to cancel, you may be wondering if you can receive a refund for it. This article is for you if you're curious about how to cancel an Amazon gift card order.

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Can I Cancel Amazon Gift Card Order?

Yes, you can cancel Amazon gift cards. If you think your order for an Amazon gift card is eligible for cancellation and a refund, but you can't cancel scheduled gift card orders within two days, that's the scheduled delivery date.

You will likely need to contact Amazon customer support for further information. However, there are multiple ways to cancel and receive a refund if you have purchased a gift card that has not yet been delivered to the recipient.

How To Cancel Amazon Gift Card By Yourself?

Here are the steps you need to take to cancel an Amazon gift card:

Sign in to your Amazon account either from your mobile app or desktop
Navigate to Your Orders.
Locate the order for the gift card you wish to cancel and choose Cancel Order.
Confirm that you want to cancel the Amazon gift card.
Within three to five business days, you may obtain a refund of the purchase price.

How To Cancel An Amazon Gift Card Using The Chat Option

You may cancel an Amazon gift card using the Amazon website's chat service if you need to do so for any reason. Here are the steps in detail:

Sign in to your account on Amazon's website.
At the top of the page, click the "Help"
Click on the "Contact Us" link in the "Help" section.
Choose "Chat" as your preferred contact method on the "Contact Us"
Fill out the needed sections with your name and email address, then click the "Continue"
Your chat session with an Amazon customer support agent will begin on the next page. Explain to the agent that you need to cancel your Amazon gift card.
The agent might ask for details such as the card number and the reason for canceling the Amazon gift card. As soon as the representative has all the information they need, they may be able to handle the cancellation for you.
You may receive an email from Amazon confirming the cancellation of the gift card.

How To Cancel An Amazon Gift Card Via Phone Call

Before canceling an Amazon gift card, be sure you want to do so since once it has been canceled, you cannot reactivate it. Here is a step-by-step guide on how to cancel an Amazon gift card order via phone call.

Call customer care at 1-888-280-4331 to get started.
Enter the 15-digit gift card number followed by the pound sign when requested.
You might be required to enter the card's 8-digit PIN. Press the pound sign again after that.
You will have the option to cancel your gift card when it has been identified. To do so, press 1.
A question may then follow the cancellation request. To confirm, press 1 once more. To revoke the cancellation, press 2.
After successfully canceling your gift card, you may hear a confirmation message, and the conversation will stop.

Contacting Amazon customer support by phone frequently results in long hold periods, and attempting to reach an employee through chat may also be time-consuming. Since requesting a refund for a gift card is not exactly a walk in the park, you might find it easier to get some help from a professional.

Is It Possible To Get A Refund On My Amazon Gift Card?

It is impossible to cancel or return a gift card once it has been used and until all of the transactions made with it have also been canceled. Refunding transactions made using the gift card will also prevent the credit card from receiving a refund.

Change Amazon Gift Card Order

Amazon cannot change the kind of gift card you choose once your order for Amazon gift cards has been placed. Amazon can, however, cancel Print-at-Home orders so that you can place a new one. Contact Amazon support for assistance if you ordered a Print-at-Home gift card.

Cancellation Policies for Amazon Gift Cards

There are a few things you should be aware of if you need to cancel your Amazon gift card. First of all, many Amazon gift cards are non-returnable and non-refundable. However, it can be canceled if the card has not been used. Just call customer service, and they may be able to cancel the card for you. An Amazon gift card cancellation is free of charge.

Remember that if you cancel an order for a physical gift card, the card might still be delivered, and you could still be charged for it. Therefore, you should only buy Amazon gift cards if you know you won't need to return or cancel the item. Your Amazon gift card cannot be canceled or returned if it has already been used. In this scenario, the only option to get your money back is to get in touch with the business that issued the card and request a refund. Keep in mind that many businesses have strict regulations about gift card returns.

Bottom Line

You can cancel gift cards from Amazon. You'll probably need to contact Amazon customer service if you believe your order for an Amazon gift card qualifies for cancellation and a refund. Canceling an Amazon gift card order is a simple process that can be done on the website or over the phone.